Connect your Stripe account and customers can pay for their booking when they book online. Payments go straight to your own Stripe account. Bookingly never sees your customers' card details or your Stripe password.
Connect Stripe
- Open More > Integrations > All integrations.
- Find Stripe Connect, under Payment integrations.
- Select it and follow the steps to connect your Stripe account, or create one.
You need the Payment integrations permission to do this. If you don't see Integrations in the More menu, ask the business owner to check your permission, or contact us through the chat button.
Under Your Stripe account you can see that your account is connected. "Connected" means Stripe is linked. You then choose whether to offer it to customers.
Choose how customers pay
Under Online payments, turn the integration on and choose how it works.
Require payment to book
- On: customers must pay online to confirm their booking.
- Off: customers can choose to pay online or pay at their appointment.
Amount to collect online (service businesses)
Choose what is charged when the customer books:
- the full amount
- a percentage deposit
- a fixed amount deposit
The rest is paid at the appointment.
Sports and facilities businesses
Customers pay the full price online when they book. Only bookings where every court has a price per hour are charged. Deposits are not available.
Discount codes
Customers can enter a discount code on your booking page only when payment is required and the full amount is collected. Codes are created under Marketing > Deals.
Good to know
- A booking that was paid for online can't be cancelled by the customer from their link. Cancel it yourself from the calendar.
- Stripe has a minimum amount it can charge. A booking with a very small total after a discount may fail to take payment.